Terms & Conditions

Last updated: [8-17-2025]

Welcome to 4Matters — a digital marketing agency providing AI-powered SEO, SMM, and integrated marketing solutions. These Terms & Conditions govern your use of our website and services. By accessing or using our site or services, you agree to be bound by the following terms.

1. Definitions

• “Company,” “we,” “our,” or “us” refers to 4Matters.

   

• “Client,” “you,” or “your” refers to any individual or entity using our services or website.

   

• “Services” means SEO, SMM, digital marketing, consultation, or any other offerings provided by 4Matters.

   

2. Use of the Website

• You agree to use our website for lawful purposes only.

   

• You must not use our website to copy, store, host, transmit, send, use, publish, or distribute any material which consists of (or is linked to) any spyware, malware, or other harmful software.

   

3. Service Terms

• All services are provided on a monthly subscription basis unless stated otherwise in a written agreement.

   

• Clients must provide accurate information and necessary access credentials for the successful execution of services.

   

• Deliverables, timelines, and KPIs will be outlined in a project scope document or service agreement.

   

4. Pricing & Payment

• Prices are listed in GBP (£) and USD ($) depending on your location.

   

• Payments are due monthly in advance, unless stated otherwise.

   

• Late payments may result in service suspension or cancellation after written notice.

   

5. Refund Policy

• Due to the nature of digital marketing services, we do not offer refunds once a project or monthly cycle has commenced.

   

• If you believe there is an issue with the service delivery, please contact us within 7 days of receiving deliverables.

   

6. Client Responsibilities

You agree to:

• Respond in a timely manner to communication and approvals.

   

• Provide clear instructions and necessary access (e.g., website, social profiles).

   

• Refrain from unethical marketing practices or requests.

   

7. Confidentiality

Both parties agree to maintain confidentiality regarding any business-sensitive information shared during the course of service delivery.

8. Intellectual Property

• All content, designs, or strategies created by 4Matters remain the property of 4Matters until full payment is received.

   

• Upon full payment, you are granted a non-exclusive, non-transferable license to use the deliverables for your business.

   

9. Limitation of Liability

• We will not be liable for indirect, incidental, or consequential damages, including loss of business or data, resulting from the use or inability to use our services.

   

• We do not guarantee specific results as digital marketing outcomes vary by market, competition, and platform changes.

   

10. Governing Law

• These Terms are governed by and construed in accordance with the laws of:
  • The United Kingdom for clients based in the UK

     

  • The State of Delaware, USA, for clients based in the USA

     

   

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on this page with a revised “Last Updated” date. Continued use of the site or our services constitutes acceptance of the new terms.

12. Contact Information

If you have any questions about these Terms, please contact us at:

Email: support@4matters.com

 

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